Contact
Email support@railnow.app. If the app displayed a request ID, include it together with the approximate time, country and station or service involved.
Before sending
- Check that the app has network access.
- Refresh the station board or journey once.
- For location or notifications, open Me → Permissions to see the current system status.
- For urgent travel decisions, use station signage or the operator's official channel.
Privacy and security
Privacy requests and security reports should be sent privately to privacy@railnow.app. Never send passwords, authentication tokens or full payment information.