Passenger information

Terms of Use

These terms describe the limits of the RailNow transport-information service and the responsibilities that keep it reliable for everyone.

Last updated 20 September 2026

The service

RailNow provides station, timetable, journey, disruption, map and personal travel-history information. RailNow is not a transport operator, ticket retailer or emergency service and does not form a contract of carriage.

Live information

Timetables, platforms, cancellations, vehicle positions and disruption messages originate from third-party providers and may be delayed, incomplete or changed without notice. Always follow station signage, staff instructions and the operating company's official information when they differ.

Acceptable use

You may use RailNow for personal travel planning and journey recording. You may not bypass rate limits, automate abusive traffic, attempt unauthorized access, interfere with service operation or redistribute provider data in violation of applicable rights.

Your Journal

You are responsible for confirming that a journey was actually taken and for keeping any exported or shared record appropriate for its audience.

Maps and third-party services

MapKit, OpenStreetMap-derived data and public-transport provider services remain subject to their respective terms and attribution requirements. Their availability is outside RailNow's direct control.

Subscriptions

RailNow Pro is an auto-renewing subscription sold through the App Store. Apple shows the price, the billing period and any introductory offer before you buy, charges your App Store account and renews the subscription for the same period until you cancel it. You can manage or cancel it at any time in your App Store account settings; a cancellation takes effect at the end of the period already paid for. Pro currently unlocks Live Activities on the Lock Screen and Dynamic Island, removes the time limit on your Passport history and syncs your Journal through your own iCloud; every other RailNow feature remains free. Like the rest of the service, Pro features depend on what a transport provider publishes and on your device receiving updates.

Availability and liability

The service is provided on an as-available basis. To the extent permitted by law, RailNow is not liable for missed services, consequential travel costs or decisions based solely on incomplete third-party information. Nothing in these terms limits rights that cannot legally be excluded.

Contact

Questions about these terms can be sent to support@railnow.app.